Please read these terms carefully before using our platform.
Effective date: October 2025
Last update: October 2025
This Service Agreement governs the relationship between Safe Frame Technologies FZCO ("Service Provider") and professional photographers ("Photographers") using the Safe Frame Pro platform for business purposes. By registering and using our platform, you agree to be bound by these terms.
Whenever the following capitalized terms are used in this document, they shall be understood as follows:
Service Provider – SAFE FRAME TECHNOLOGIES FZCO, a company registered in Dubai, United Arab Emirates, registration number 65276, with its registered office at IFZA Business Park, Dubai Digital Park, PO Box 342001, Dubai, United Arab Emirates.
Photographer – A natural person or legal entity that registers and uses the Platform to provide photographic services to End Clients, acting as a data controller for personal data of End Clients.
End Client – A third party who is a client of the Photographer and receives access to Galleries through the End Client Application.
Platform – The Safe Frame Pro technological platform, including web-based dashboard and administrative tools provided by the Service Provider to Photographers.
End Client Application – Mobile application available for download from Google Play and Apple App Store, used by End Clients to access Galleries.
Gallery – A collection of User Content, particularly photos, created by the Photographer on the Platform and made available to the End Client via a unique URL.
User Content – Any content, including photos, videos, texts, and other materials uploaded by the Photographer to the Platform.
Account – An individual collection of resources and permissions within the Platform, created during Registration, accessible through Login Credentials.
Registration Data – Data provided by the Photographer during Registration, including at least an email address and password.
Service – A service provided electronically by the Service Provider to the Photographer, consisting of making the Platform's functionalities available in accordance with the selected Subscription Plan.
1. Service Provision. The Service Provider undertakes to provide the Photographer with access to the Platform's functionalities in accordance with the selected Subscription Plan, and the Photographer undertakes to pay the agreed remuneration.
2. Platform Functionalities. The Platform enables Photographers to:
• Create and manage secure photo galleries
• Share galleries with End Clients through secure mobile application
• Manage client selections and downloads
• Process payments and generate invoices
• Access analytics and reporting tools
1. Registration Process. To use the Service, the Photographer must complete the registration process by providing accurate Registration Data and accepting these Terms of Service.
2. Account Security. The Photographer is responsible for maintaining the confidentiality of Login Credentials and for all activities performed using their Account.
3. Account Verification. The Service Provider reserves the right to verify the identity and professional status of Photographers before granting full access to the Platform.
1. Subscription Plans. The Service Provider offers various subscription plans (Basic, Plus, Pro, Ultimate) with different features and storage limits as described on the Platform.
2. Payment Terms. Subscription fees are charged in advance for the selected billing period. All fees are non-refundable except as required by applicable law.
3. Price Changes. The Service Provider reserves the right to change subscription prices with 30 days' notice to existing subscribers.
1. Photographer's Content. The Photographer retains all intellectual property rights to User Content uploaded to the Platform. By using the Service, the Photographer grants the Service Provider a limited license to store, process, and display the content solely for the purpose of providing the Service.
2. Platform Rights. All rights to the Platform, including software, design, trademarks, and other intellectual property, belong exclusively to the Service Provider.
3. Content Responsibility. The Photographer represents and warrants that they have all necessary rights to the User Content and that such content does not violate any third-party rights.
1. Data Controller Role. For End Client personal data (including images), the Photographer acts as the Data Controller, while the Service Provider acts as a Data Processor.
2. GDPR Compliance. Both parties commit to compliance with applicable data protection laws, including GDPR, CCPA, and other relevant regulations.
3. Data Processing Agreement. The processing of personal data is governed by a separate Data Processing Agreement that forms an integral part of this Service Agreement.
1. Service Level. The Service Provider strives to maintain high service availability but does not guarantee uninterrupted access to the Platform.
2. Maintenance. The Service Provider reserves the right to perform scheduled maintenance that may temporarily affect service availability.
3. Support. Technical support is provided according to the support terms specified for each subscription plan.
1. Service Limitations. The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. The Service Provider does not guarantee that the Service will be error-free or uninterrupted.
2. Liability Exclusion. To the maximum extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Platform.
1. Termination by Photographer. The Photographer may terminate this Agreement at any time by canceling their subscription through the Platform.
2. Termination by Service Provider. The Service Provider may terminate this Agreement immediately in case of material breach of these terms by the Photographer.
3. Effect of Termination. Upon termination, access to the Platform will cease, and User Content may be deleted after a reasonable notice period.
1. Governing Law. This Agreement is governed by the laws of the United Arab Emirates, with disputes subject to the jurisdiction of Dubai courts.
2. Changes to Terms. The Service Provider may update these terms with reasonable notice to Photographers.
3. Severability. If any provision of this Agreement is found invalid, the remaining provisions shall remain in full force and effect.
TermsOfService.Content.contactPrompt
TermsOfService.Content.contactEmailLabel: legal@mysafeframe.com
TermsOfService.Content.contactAddressLabel: Safe Frame Technologies FZCO, IFZA Business Park, Dubai Silicon Oasis, United Arab Emirates
By using Safe Frame Pro as a photographer, you acknowledge that you have read and understood this Service Agreement.
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